Refund Policy

Last updated: July 23, 2026

1. Standard Cancellation and Refunds

For standard room bookings, guests may cancel their reservation free of charge up to 48 hours prior to the scheduled check-in time. Cancellations made within the 48-hour window will incur a cancellation fee equal to the first night's room rate and applicable taxes.

2. Non-Refundable Reservations

Certain promotional rates, advance purchase bookings, or special packages may be strictly non-refundable. For these reservations, no refunds or modifications will be permitted once the booking is confirmed, regardless of the cancellation timeframe.

3. No-Shows and Early Departures

In the event of a "no-show" (failing to arrive on the scheduled check-in date without prior notice), a penalty fee will be charged, typically equivalent to the first night's stay, and the remainder of the reservation will be cancelled without refund.

If you choose to depart earlier than your scheduled checkout date, an early departure fee may apply, and refunds for any unused nights are subject to the hotel's discretion.

4. Extra Charges and Meals

Please note that all meal services at our hotel are separate and incur extra charges. Pre-paid meals or dining packages are subject to their own specific cancellation terms and may be non-refundable if cancelled on short notice.

5. Processing Refunds

Approved refunds will be processed back to the original method of payment used at the time of booking. Please allow 5 to 10 business days for the refunded amount to reflect in your account, depending on your bank or credit card issuer.

6. Contact Us

If you need to request a refund, modify a reservation, or have any questions about this policy, please contact our front desk team by phone, email, or in person.